Download Creating Effective JavaHelp by Kevin Lewis PDF
By Kevin Lewis
Effective, immediately on hand on-line assistance is a demand for modern interactive functions. in the past, Java program builders were compelled to strengthen their very own aid process. that is now not important. With the discharge of JavaHelp™, there's a entire and traditional on-line aid method for the Java™ platform.Creating powerful JavaHelp covers the most gains and innovations of JavaHelp. It indicates easy methods to create a simple JavaHelp method, arrange support themes, and installation the assistance procedure in an program. Written for all degrees of Java builders and technical writers, the publication takes a chapter-by-chapter method of construction thoughts. It imparts a whole knowing of the way to create usable JavaHelp structures and combine them into Java functions and applets.Topics lined include:
- Understanding JavaHelp
- Creating your first HelpSet
- Planning the JavaHelp project
- Preparing support topics
- Creating HelpSet facts and navigation files
- Enhancing the HelpSet
- Using the JavaHelp API for complicated presentation options
- Deploying the assistance process on your users
- Using third-party help-authoring tools
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Extra resources for Creating Effective JavaHelp
There are many ways to learn about your audience. The important thing is to use all possible resources to find as much information about them as possible. Depending on the resources you have available, you should consider the following options for learning about your audience: Study user information based on previous releases of similar software If you are writing or updating online help for a software upgrade, use audience information from the previous release such as interviews, surveys, customer-support calls, or any other source of user feedback.
Users should know simply by reading its title if they want to read a help topic. The topic title should tell users whether or not the help topic contains the answer to their question. " In designing a topic title, be sure to use a short phrase that concisely describes the topic's contents. Like the topic itself, topic titles should be self-contained. Don't make a help topic title depend on text or titles from other topics. Users will see this title in JavaHelp's table of contents and must decide from there what the topic title means.
Typically, users will try only a few times to find the information they want before giving up on finding the topic. After several futile attempts with the same help system, users start to lose faith in the information the help system provides. If you don't carefully craft the help topics, as well as the navigational facility that gets the users to the topics, you could very well waste time developing a help system that no one uses. The solution, however, is not to omit the help system, afraid of wasting valuable time.